Privacy Policy

1. Who we are

InnerGym is a therapy and coaching practice run by Thomas Weaver, offering CBT, Compassion-Focused Therapy, and spiritual coaching. This policy explains how we handle your personal data when you visit this website or contact us.

If you have any questions about this policy, contact us via WhatsApp at +44 7503 957565.

2. Data we collect

Depending on how you use this site, we may process:

• Contact information — your name and message when you contact us via WhatsApp.
• Analytics data — anonymised usage data (pages visited, approximate location, device type) collected through Google Analytics if you consent to cookies.
• Session information — if you become a client, information shared during therapy sessions is kept confidential under professional and legal obligations.

3. Cookies and Google Analytics

This website uses Google Analytics to understand how visitors interact with the site. Google Analytics sets cookies that collect information about your device and browsing behaviour.

We use Google Consent Mode. Analytics cookies are only activated after you click "Accept" on our cookie banner. If you decline, no tracking cookies are set and analytics data is not collected. You can change your preference at any time by clearing your browser cookies and reloading this page.

Google processes analytics data as described in the Google Privacy Policy.

4. Why we process your data

We process personal data for these lawful reasons:

• To respond to enquiries you send us (legitimate interest / your request).
• To improve our website through analytics, only with your consent.
• To provide therapy and coaching services under a contractual or professional relationship.
• To comply with legal obligations where required.

5. How we protect your data

We take reasonable technical and organisational measures to protect your information. Communications about therapy are kept confidential, stored securely, and never sold or shared with third parties for marketing.

6. Data retention

Analytics data is retained in line with Google Analytics default settings. Therapy records are retained for the period required by professional and legal obligations, and are securely destroyed afterwards.

7. Your rights

Under UK GDPR you have the right to request access to your personal data, ask for correction or deletion, object to processing, and request portability. To exercise any of these rights, contact us via WhatsApp.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.